bkok Terms & Conditions

1.1 About the Service

bkok is an online gaming platform for users in Bangladesh, offering slot games, live casino, and sports betting including cricket. The platform operates with SSL encryption and ensures fair play.

1.2 Scope of the Terms

These Terms apply to the bkok website, mobile version, and all related services. Alongside these Terms, the Privacy Policy and Responsible Gaming Policy are equally in effect. Each term complements the others and must be read together.

2.1 Eligibility Requirements

• Applicants must be at least 21 years of age.
• Each person may open only one account. Holding multiple accounts is prohibited.
• Accurate and truthful information must be provided at the time of registration.
• The user must be legally entitled to agree to these Terms on their own behalf.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity carried out through your account. If you suspect unauthorized access to your account, notify our support team immediately.

2.3 Account Verification

bkok reserves the right to verify your identity, age, and payment method at any time. A national ID or government-issued document may be requested for verification. If documents are not provided within the specified time, the account may be temporarily suspended.

3.1 Deposit Terms

• Minimum deposit amount: ৳300 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits must be made using a payment account registered in your own name.
• Using a payment account registered in a third party's name is strictly prohibited.

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing typically takes 10–45 minutes.
• Withdrawal requests are accepted from verified accounts only.
• Withdrawals may be held if bonus-related wagering requirements have not been met.
• Withdrawals must be made using the same payment method used for the deposit.

3.3 Anti-Money Laundering

Any money laundering or fraudulent activity on bkok is strictly prohibited. In the case of suspicious transactions, we reserve the right to investigate the account and suspend it if necessary. The platform is committed to ensuring a fair and transparent payment process.

4.1 Welcome Bonus Terms

• New users will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000.
• For example: deposit ৳1,000 and receive a ৳2,000 bonus — total ৳3,000; deposit ৳12,000 and receive a ৳10,000 bonus — total ৳22,000.
• To withdraw the bonus, you must wager 25 times the bonus amount.
• Example: ৳2,000 bonus × 25 = ৳50,000 in wagers must be completed.
• Wagering is calculated on the bonus amount only, not on the deposit plus bonus.

4.2 General Bonus Rules

• Each bonus offer has its own terms and conditions, which are stated on the relevant promotion page.
• While one bonus is active, another bonus cannot be used at the same time, unless specifically stated otherwise.
• If bkok suspects misuse of the bonus system, it reserves the right to cancel any bonus.
• bkok reserves the right to modify, suspend, or cancel any bonus offer at any time.

4.3 VIP Program Terms

bkok's VIP program has three tiers: Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit — up to 0.4% for Bronze, up to 0.8% for Silver, and up to 1.2% for Gold. There is an opportunity to advance to a higher tier through regular and active play. VIP benefits apply to active and eligible members only.

5.1 Prohibited Activities

• Fraud, collusion, or any other misconduct is strictly prohibited.
• Playing games using automated bots or software is prohibited.
• Exploiting system vulnerabilities or bugs is prohibited.
• Claiming bonus benefits using multiple accounts is prohibited.
• Harassing or causing harm to other users is prohibited.
• Placing bets on behalf of third parties or using their funds is prohibited.

5.2 Grounds for Account Suspension & Termination

bkok reserves the right to suspend, restrict, or permanently close an account in the following circumstances:

• Violation of any provision of these Terms.
• Opening an account using false or misleading information.
• Conducting suspicious or fraudulent financial transactions.
• Failure to provide the required documents for account verification.

6.1 Ownership

All content on the bkok platform — logos, designs, text, graphics, software, and related elements — is owned by or licensed to bkok. Users do not have the right to reproduce, distribute, or modify this content without permission.

6.2 Limited License to Use

Users may use the bkok platform for personal and non-commercial purposes only. Written permission is required to use any part of the platform on another website or in any promotional material.

7.1 Service Availability

bkok strives to provide uninterrupted service at all times. However, temporary disruptions may occur due to maintenance, technical issues, or unforeseen circumstances. bkok will not be held liable in such situations.

7.2 Gaming Outcomes

All games on bkok are operated by a Random Number Generator (RNG), which ensures fair play. Game outcomes are entirely chance-based and bkok does not guarantee any specific result. Online gaming carries financial risk, and each user uses the platform with full awareness of this risk.

7.3 Third-Party Services

bkok uses services from various game providers including Pragmatic Play, Evolution Gaming, and Spribe. bkok is not directly liable for any faults or issues arising from these third-party services.

8.1 Use of Personal Information

The personal information you provide is used solely for account management, payment processing, and customer support. bkok does not sell your personal information to any third party. For more details, please read our Privacy Policy.

8.2 Use of Cookies

The bkok platform uses cookies for smooth operation. This includes analytics, service improvement, and enhancing user experience. By using the platform, you agree to the cookie policy.

9.1 Self-Protection Tools

bkok provides various tools to help users play responsibly. You can set deposit limits, take a temporary break, or permanently close your account. For more details, visit our Responsible Gaming page.

9.2 Protection of Minors

Access by minors is strictly prohibited on bkok. Only users aged 21 and above may use this platform. If there are minors in your household, please use parental control software and keep your login details secure.

10.1 Updates to the Terms

bkok reserves the right to modify these Terms at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes to the Terms will be taken as your acceptance of the new terms. We therefore recommend checking this page regularly.

10.2 Contact & Support

If you have any questions about these Terms, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in Bengali and English:

• Email: [email protected]
• Live Chat: available directly on the platform — 24/7